Returns & Exchanges
Jessica Biales Jewelry Return and Exchange Policy
Return & Exchange Policy
Due to the bespoke, hand-crafted nature of our pieces, we are unable to accept returns at this time. All sales are final. We recommend that you confirm appropriate sizing for rings and any other custom pieces prior to placing your order.
If an item shipped to you is defective or damaged, you must return the item within 5 days after receipt and notify us immediately at firstname.lastname@example.org. We will make necessary repairs and return it to you. You are responsible for shipping costs associated with any returns, and we recommend that you insure any shipments up to the value of the returned item.